Geoff Robinson
The Porthvean
Churchtown, St Agnes
Cornwall, TR5 0QP

Tel : +44 (0) 1872 552581
Mob: +44 (0) 7974 931380

Email: porthvean@gmail.com

The Porthvean Booking Terms and Conditions

1. We appreciate that you may have concerns regarding Covid infections and we wish to assure you that in the event that UK government rules prevent you or us from completing the contract then we would look to reschedule the stay or, if that was not possible or practical, refund sums paid.
2. We do not accept bookings from single sex parties except in the case of same sex civil partnerships forming part or all of the party - so no “stag” or “hen” parties.
3. We do not accept bookings where the age of most of the party members is less than 25 years.
4. A deposit of one quarter of the total rental due is payable at the time of booking (the full amount if the rental is less than 8 weeks away). The balance of monies due (being the rental fee less any deposit paid, plus the £200 cautionary deposit, plus £25 per dog if any) must be received here not later than six weeks before the beginning of the rental period.
5. It is recommended that you take out Holiday Cancellation Insurance as in the event of your cancellation, then the total quoted rental amount will become payable should we be unable to re-let the house for the rental period. Every effort will be made by us to re-let the house and reduce the sum due.
6. The house will normally be available for occupation from 4pm on the start day of the rental period and must be vacated by 9am on the final day. Please telephone before the start day to confirm arrival time and arrange key collection.
7. We accept a maximum of two well-behaved dogs at the rate of £25 per dog per stay. Dogs must be well behaved and must not be allowed in bedrooms or on the furniture and must never be left in the property alone.
8. You should let us know before the start of the rental period the names and sex of the members of your party (together with ages if under 18 years), number of dogs (if any) and any requirements for cots and highchairs. As some of the beds are able to be made up as either twins or doubles, you should specify your required bed arrangements at this time.
9. The property is available on a self-catering basis and the rental will include appropriate bed linen and towels (not beach towels) and the supply of necessary light, heat and power.
10. The property should be kept clean and in good order and you will be responsible for any damage or breakages. A cautionary deposit of £200 will be added to the final balance and paid six weeks before the rental start date from which we shall be entitled to deduct the costs of damage and/or breakages and/or remedying any breach of these obligations (but your potential liability to us for damage and/breakages is not limited to this £200). The whole amount or any balance of this deposit, after deductions, will normally be refunded to you 7 days after the rental.
11. While every effort will be made to keep the property and its equipment in good working order, the absence or non-function of any item of equipment will not be accepted as reason to reduce the amount due for the rental.
12. Under no circumstances is it acceptable to charge your Electric Vehicle with a cable from one of the Porthvean 13amp domestic plug sockets. This is dangerous and could invalidate our insurance. If we see cables used in this way they will be removed and returned at the end of your stay.
13. There should not be outside activity after midnight as noise carries particularly well in sheltered areas such as the rear deck and front terrace. It is surprising how even a late-night whispered conversation can disturb over some distance! At any time there should not be excessive noise which may disturb us and/or our neighbours.
14. We reserve the right to cancel any booking should the property become unavailable and will of course refund any sums paid. No other liability shall be accepted by us.
15. Our total liability to you or any member of the party shall not exceed the cost of the rental except in the case of death or personal injury proved to be due to our negligence.
16. Any breach by you of these Booking Terms will give us the right to cancel your booking and, if occupation of the house has commenced, require immediate vacation without any compensation being due.
17. If a provision of these Terms and Conditions (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of these Terms and Conditions will not be affected.
18. Any alteration to the above terms and the confirmed booked rental dates will be at our sole discretion.