The Porthvean Privacy Notice
We receive information from you when you enquire about staying at the Porthvean and/or when you make a booking and/or when you stay. This information may include some or all of the following:- your (and that of other party members) name, address, email address, phone number (mobile and/or landline), date(s) of stay, credit/debit card details, employer, bank account details, passport details, next place of stay.
Your information will not be passed to any other person or organisation except when we are obliged to do so by law.
We will only use your information to help us fulfil your booking and (with your express permission) for our own direct marketing efforts.
Invoicing details will be kept in line with legislation.
Credit/debit card and bank account details will be deleted once the relevant transaction has been completed. Our copy of transaction slips will be kept in line with industry compliance and protocols.
Other personal information will be deleted once the current need has lapsed (unless you have agreed that we can use them for our own direct marketing) except as required by law.
We will be happy to provide you with a copy of details held and to delete (in so far as the law permits) such details if you so wish.
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